We send arrival instructions and house rules 3 days before your stay begins. To find your check-in details, check your text messages, check your email and spam folder for an email with the subject "Your Check-in instructions". Be sure you have completed our online check-in for information specific to your booking.
Our check-in time is 4 p.m. and our checkout time is 11 a.m. Depending on availability, you can change your check-in or checkout time by contacting your concierge specialist. Your concierge specialist is the person who sent your arrival instructions and house rules. We will do our best to accommodate your request.
Three days before your arrival date, we’ll send you check-in instructions with everything you need to know — personalized, secure access codes, a lockbox location, and, in rare cases, details on meeting a Poree Homes Concierge Specialist to let you in.
If you have questions or concerns, text or call us anytime.
Poree Homes house rules apply during your stay at any of our properties.
The following are prohibited
As a reminder, you are solely responsible for ensuring that you and your guest are aware of and comply with the terms and the Poree Homes rules, including keeping the property clean and tidy and in the same condition as you found it. We hope you enjoy your stay.
These House Rules are expressly incorporated into the Poree Homes Terms of Service between you and us and are “Additional Terms” as defined therein.